Shipping policy

Thank you for shopping with RoyalGrooming. We are committed to delivering premium grooming products directly to your door with care and efficiency. Please review our shipping policy below for all the details about how and when your order will arrive.

---

1. Order Processing Time

• Orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification when your order has shipped.

• Please allow additional processing time during high-volume periods (e.g., sales events, holidays).

---

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout based on your location and selected delivery option.

Note: Delivery times are estimates and not guaranteed. Delays may occur due to courier issues or unforeseen circumstances.

---

3. International Shipping

RoyalGrooming ships internationally to select countries.

• Shipping costs and delivery times vary based on location.

• International orders may be subject to import duties, customs, and taxes, which are the responsibility of the customer.

• We are not responsible for delays caused by customs.

---

4. Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email. You can track your order using the link provided or directly through the carrier's website.

---

5. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions.

• Some grooming products (such as aerosols or liquids) may have shipping limitations based on carrier regulations.

---

6. Lost, Delayed, or Damaged Packages

If your order is lost, delayed, or arrives damaged:

• Contact us at support@royalgrooming.com with your order number and issue details.

• We will investigate with the carrier and work to resolve the issue promptly.

---